Demurrage Claim Evidence Pack (Markdown)
Build a claim pack carriers can't reject for missing fields. The structure mirrors what Maersk, MSC, CMA CGM and Hapag-Lloyd ask for.
Who it's for
Logistics, finance and operations teams filing demurrage and detention claims.
How to use this template
- 1Duplicate the file per claim. Replace placeholder values with the case data.
- 2Attach supporting documents in the order listed at the end of the template.
- 3Track the claim status separately — never close one without a written outcome.
Licence
Free to use commercially. Adapt freely for your organisation — attribution to Nightingale Software is appreciated but not required.
Rekuver
Skip the spreadsheet — get the software.
Rekuver
Automated demurrage & detention claims
This template is a great starting point. The Rekuver product turns it into a live system — with reminders, audit trail and the rest of the workflow built in. Free Starter tier, no credit card required.
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