The operations spine for growing UK businesses.
Time and attendance, CRM, helpdesk, governance, workspace booking, assets and waste — one login, one identity, one audit trail.
Outcomes, not features.
Nightingale's operations stack replaces the tangle of standalone tools every growing business ends up with: one for time, one for CRM, one for helpdesk, another for approvals, spreadsheets for everything else. Everything is multi-tenant, RLS-secured and priced per user or per office — so you pay for what you use and the audit trail is unified across the whole business.
Sign in once. Your Nightingale identity carries into PunchLine, Songbird, BirdCall, Zevolo, KoWurk, WasteVault and e-Kwip.
Zevolo records who approved what, when, with what budget, against which policy — every time.
Pay per employee, per office or per asset tier — not for a 100-seat block you'll never fill.
Built for the operators who actually run it.
Nightingale software for operations & compliance.
Each product below is a standalone Nightingale application. The capabilities shown are the ones that matter in this industry.
One helpdesk for internal requests and customer support, with SLAs that hold.
- Route requests from email, portal or widget into one queue
- Track SLA response and resolution times with breach alerts
- Report on workload and resolution performance by team
Maintenance, statutory compliance and asset records across every property.
- Log maintenance requests with photo evidence and SLA tracking
- Track statutory compliance dates across the portfolio
- Keep an asset register with planned preventative maintenance
Financial records and reconciliation kept alongside the rest of the operation.
- Reconcile bank activity per account or per site
- Keep financial records and reporting in one place
- Give finance and operations the same, single audit trail
Recruitment, offers and onboarding as a controlled, documented process.
- Run hiring through a structured pipeline with scorecards
- Issue digital offers and collect signed documents
- Complete onboarding document requests with retention and audit trail
One register for the equipment, tools and IT the business relies on.
- Track assets by location, owner and status
- Record inspections and service history against each asset
- Give administrators one view of what the business owns
Operational broadcasts and announcements with read receipts you can evidence.
- Send site notices and policy changes to the right teams
- Evidence who has read a required announcement
- Replace untracked WhatsApp messages to frontline teams
A configurable CRM you can shape around your own processes and permissions.
- Configure pipelines, stages, fields and views around your workflow
- Control visibility with teams, roles and record-level security
- Keep a complete, auditable activity history on every relationship
Compliance documentation and retention history in one controlled vault.
- Keep Waste Transfer Notes and Duty of Care records per site
- Apply retention policies and keep version history
- Produce audit-ready evidence without hunting through inboxes
Time, attendance and workforce rules with a clean record behind them.
- Standardise clocking across sites and departments
- Apply workforce rules consistently and see exceptions
- Hand payroll an attendance record it can rely on
Professional forms and surveys that turn submissions into structured operational data.
- Build branded forms with conditional logic and share via link, embed or QR
- Collect enquiries, audits and internal requests in one searchable workspace
- Export or push submissions into CRM, helpdesk and accounting workflows
What teams actually do with it.
PunchLine, Songbird, Zevolo and e-Kwip replace the four spreadsheets your ops team still relies on.
Zevolo turns approvals into a defensible, real-time record — no more 'I thought Bob signed that off'.
BirdCall runs your internal helpdesk today — and can be white-labelled to sell to your own customers tomorrow.
- GPS-verified clock-in/out with anomaly detection
- Pipeline, deals and multi-currency in one keyboard-first CRM
- Purchase requests, POs and budgets with real-time variance alerts
Common questions.
Do I have to buy the whole stack?
No. Every product stands alone with its own pricing. Buy one, buy two, or buy the Command Core bundle for a discount.
Where does my data live?
UK/EU on Supabase, with per-tenant row-level security. Every product uses the same RLS model — no cross-tenant leakage, ever.
Can we white-label?
BirdCall ships with reseller-grade white label. Other products offer white label on Enterprise — talk to us.
- UK & EU hosting
- Encrypted in transit and at rest
- Multi-tenant isolation
- Role-based access
- Audit trails
- Daily backups
Security, hosting, backups and data protection explained in plain English — read our Trust & Security overview →