Privacy Policy
Last updated June 17, 2026
This Privacy Policy explains how Nightingale Software Group ("Nightingale", "we", "us") collects, uses and shares personal data when you use our websites and products (the "Services").
1. Data we collect
- Account data: name, work email, company, role and password.
- Usage data: pages visited, features used, device and browser metadata.
- Customer content: data you submit to our products in the course of using them.
- Communications: messages you send us through forms or email.
2. How we use data
We use personal data to:
- Provide, secure and improve the Services.
- Authenticate users and prevent abuse.
- Respond to enquiries and provide support.
- Send essential service notifications and, where you've opted in, product updates.
3. Legal bases
Under UK GDPR we rely on contract, legitimate interests, consent (where required) and legal obligations as appropriate bases for processing your personal data.
4. Sharing
We share data with trusted service providers (such as cloud hosting, email and analytics) that act on our instructions under contract. We do not sell your personal data.
5. International transfers
Some providers may process data outside the UK. Where they do, we use appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.
6. Retention
We retain personal data for as long as your account is active and for a reasonable period afterwards to comply with our legal obligations and enforce our agreements.
7. Your rights
Depending on your location, you have rights to access, correct, export or delete your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.
8. Security
We apply industry-standard technical and organisational measures to protect personal data, including encryption in transit, role-based access controls and audit logging.
9. Cookies
We use a small number of essential cookies to keep you signed in and to keep the Services secure. We do not use third-party advertising cookies.
10. Contact
For any privacy questions or requests, email team@nightingalesoftware.co.uk.