# Demurrage / Detention Claim Pack

## Carrier
- Carrier: 
- Carrier reference / case ID: 
- Contact email: 

## Shipment
- Bill of Lading number: 
- Container number(s): 
- Voyage / vessel: 
- Origin / destination port: 

## Free time
- Free-time start (date/time): 
- Free-time end (date/time, per tariff): 
- Container returned / collected (actual date/time): 
- Total chargeable days claimed by carrier: 

## Recoverability
- Cause of delay: [ ] Port congestion  [ ] Customs hold  [ ] Equipment shortage  [ ] Terminal closure  [ ] Other:
- Supporting evidence attached: yes/no

## Calculation
- Days disputed: 
- Daily rate (per tariff): 
- Amount disputed: 

## Attachments (file names)
1. Bill of Lading copy
2. Terminal in/out gate moves
3. Free-time tariff page
4. Carrier invoice
5. Evidence of cause (e.g. customs hold notice)
6. Internal timeline

## Outcome tracking
- Submitted on: 
- First response received: 
- Resolution: 
- Amount recovered: 
- Notes: