Your pipeline lives in three inboxes and someone's memory.
Songbird keeps every deal, contact and next action in one place, so forecasting stops being a monthly guess.
- Who it's for
- Sales, account management and growth teams
- What you should see
- A pipeline where every open deal has an owner, a value and a next step.
All access managed securely via your Nightingale Admin Centre.
Does any of this sound familiar?
These are the situations Songbird was built to remove.
Deals go quiet and nobody notices
Opportunities stall for weeks because no next action was ever set.
Forecasts are opinions
The number changes depending on who you ask and how the week has gone.
Context leaves with the salesperson
When someone moves on, the account history goes with them.
Admin gets skipped
If updating the CRM is slower than sending the email, it does not get updated.
No view of what actually closes
Win rates by source, size and stage are not measured, so the process never improves.
How Songbird fixes it.
Three steps. No implementation project required.
- 1
Bring your pipeline in
Import contacts, companies and open deals, and set your stages.
- 2
Work the deals
Activity, notes and next actions logged quickly, with reminders when a deal goes quiet.
- 3
Forecast from the data
Weighted pipeline, stage conversion and win-rate reporting from the activity that actually happened.
What you get out of it.
Five things a business owner cares about, and what each one looks like in practice.
Less time reporting on selling
The pipeline review reads itself instead of being rebuilt each week.
Fewer deals lost to silence
Stalled opportunities are flagged while they can still be recovered.
Account knowledge stays with you
History, contacts and commitments survive a change of salesperson.
One number everyone trusts
Weighted pipeline and stage conversion, visible to the whole team.
Contact data handled properly
Consent, ownership and retention recorded against each contact.
Results customers get with this product.
Pipeline, 360° contacts, weighted deal forecasting, live multi-currency and GaleAI — one workspace, ⌘K away.
- Ship your first pipeline in minutes — no migration project
- Every relationship in a 360° timeline your team can actually trust
- Weighted, multi-currency forecasts that don't lie
Everything in Songbird, grouped by how you'll use it.
18 capabilities across booking, team experience, intelligence and operations — with more shipping every release.
- Pipeline Kanban
Drag deals across stages with optimistic updates. Weighted forecast, stage totals and probability recompute live.
- Deals & forecasting
Value, probability, expected close, owner and next step — all editable inline. Roll-ups to your reporting currency.
- Live multi-currency
12 currencies with live XE rates and ECB fallback. Every user picks their display currency; the data stays canonical.
- Tasks & follow-ups
Due dates, priorities and owner assignment. Overdue tasks surface on the dashboard so nothing slips.
GaleAI — One AI Layer Across The Nightingale Platform
GaleAI is Nightingale's intelligent assistant layer, allowing teams to query operational data using natural language while maintaining strict tenant isolation and security controls.
- Natural language queries
Ask plain-English questions of your operational data — no SQL, no dashboards to build.
- AI-powered insights
Forecasts, anomaly detection and plain-English summaries surfaced automatically as your data changes.
- Cross-product intelligence
One AI layer that reasons across every Nightingale product you run — never siloed by app.
- Tenant-scoped security
Every query runs through the same row-level security as the app. Users only ever see what they're allowed to see.
- Built into the Nightingale ecosystem
GaleAI ships as part of Command Core — no separate contract, no separate login, no data leaving your tenancy.
How much time does your sales team lose to admin?
The average B2B rep spends ~30% of their week updating the CRM. GaleAI drafting and automations reclaim it — see what that's worth against Songbird Pro at £49/month flat.
- Gross saving / yr
- £84,600
- Subscription / mo
- £49
- Payback
- 1 mo
- ROI multiple
- 143.9×
Indicative only. Real savings depend on your operation and current baseline. Pricing shown reflects the Pro tier at your inputs.
Starter is free, forever.
Sensible limits on the free tier so you can prove value before you spend a penny.
Starter — no credit card, no auto-billing, cancel anytime.
Manual workflows for individuals and small teams.
- Up to 3 users
- 1,000 contacts
- Pipeline, deals, tasks & activity feed
- 12-currency live rates
- ⌘K command palette
Full automation for growing operations teams.
- Unlimited users & contacts (per-user billing)
- GaleAI email drafting & summarisation
- Custom pipelines & automations
- Email + calendar sync
- Reports & dashboards
Multi-site, regulated and high-volume environments.
- Everything in Pro
- SSO / SAML & advanced roles
- Custom SLA & DPA
- GaleAI custom instructions
- Dedicated success manager
Save up to 30% when combining 3+ apps · 2 months free with annual billing
Implementation
Two to three days including import. You set your workspace up yourself; Enterprise customers get an assisted import and a named contact.
Billing
Monthly, in advance, by card. Prices are in GBP and shown excluding VAT. Changing plan mid-month is prorated automatically.
Cancellation
Monthly rolling — cancel any time from your account and you keep access to the end of the period you have paid for. You can export your data before you go.
Feature comparison.
Starter unlocks ~30% of the ROI tools (manual). Pro adds another ~40% (with automation). Enterprise unlocks the remaining 30% with full power.
Compare all featuresacross Starter, Pro & Enterprise+
| Capability | Starter | Pro | Enterprise |
|---|---|---|---|
| Users | Up to 3 | Unlimited (per-user) | Unlimited |
| Contacts | 1,000 | Unlimited | Unlimited |
| Pipeline, deals & activity feed | |||
| 12-currency live rates | |||
| Custom pipelines & automations | |||
| Email + calendar sync | |||
| Reports & dashboards | |||
| GaleAI drafting & summarisation | |||
| GaleAI custom instructions | |||
| SSO / SAML & advanced roles | |||
| Custom SLA & DPA | |||
| Dedicated success manager |
Why Songbird exists.
Modern operations teams don't need a CRM the size of Salesforce — they need something a small team actually enjoys using. The category-leading products are optimised for enterprise sales teams and add complexity that most UK operations businesses will never use.
The alternative — running the pipeline in a spreadsheet — falls over the moment two people need to work on it at the same time.
What it costs to leave this unsolved.
Qualitative framing based on what operations teams routinely tell us — not a promise of specific savings.
Follow-ups depend on someone remembering. When they don't, the lead lapses.
Nobody can answer 'what's actually going to close this quarter?' with confidence.
When someone leaves, their contacts, notes and history usually leave with them.
What Songbird does about it.
Songbird is a keyboard-first CRM with GaleAI built in. Every screen is designed so the common actions are one keystroke away. GaleAI summarises long email threads, drafts follow-ups and surfaces the deals most at risk of stalling.
It is deliberately opinionated: one pipeline view, one contact view, one company view. No 12 clicks to log a call.
Every capability, grouped by workflow.
Pipeline
- Keyboard-first everything
Every action has a shortcut; the mouse is optional.
- Stage weightings
Realistic forecast, not just the sum of every open deal at full value.
- At-risk detection
GaleAI flags deals that have gone quiet.
Contacts & companies
- One canonical view
Every touchpoint against a contact or company in one place.
- Email + calendar sync
Threads and meetings appear against the contact automatically.
- Ownership handoff
When someone leaves, their book is transferred cleanly.
GaleAI in the CRM
- Thread summaries
Long email threads collapse to a paragraph.
- Draft follow-ups
Suggested next-step emails written in the account owner's tone.
- Meeting prep
One-click brief before every meeting.
A Songbird sales week
- 1
Monday planning
GaleAI summarises pipeline changes, flags the deals most at risk.
- 2
Prospecting
Keyboard-first flow — add contact, log call, book follow-up in under a minute.
- 3
Meetings
One-click prep brief; meeting notes captured against the account.
- 4
Follow-ups
GaleAI drafts, the owner edits and sends.
- 5
Friday review
Forecast rolls up automatically; leadership sees the honest number.
Practical outcomes teams report.
- Salespeople actually use the CRM — because it doesn't get in the way.
- Pipeline forecasts get more honest because updating the pipeline is trivially fast.
- Knowledge stays inside the business when people move on.
Common use cases.
Where the sales team is small, mixed with delivery, and doesn't want a full-time CRM admin.
Where relationships matter more than transactional volume.
Teams who want the essentials without the enterprise overhead.
Fits your stack.
Two-way sync with the major providers.
Bundled — no separate AI subscription.
One identity across every Nightingale product.
How your data is protected.
Per-workspace segregation with per-user access controls; sensitive fields can be restricted.
Hosted in the UK, ICO registered, encrypted at rest and in transit.
Is Songbird the right fit?
- Who it's for
- B2B sales teams that outgrew a spreadsheet
- Typical user
- Salesperson daily, sales manager weekly
- Typical size
- 2 to 100 people selling
- Time to get running
- Two to three days including import
- What people use instead
- Spreadsheets, inbox folders, large CRM platforms with an implementation project attached
- Why Songbird
- Fast enough that reps actually update it, and it shares identity and reporting with the rest of your Nightingale apps.
We'd rather show you real ones.
Songbird is a young product and we won't publish quotes we haven't earned. Customer stories will appear here as early customers agree to be named — with their own words and their own numbers, not ours. Until then, the free tier is the honest way to judge it: run it on real work for a fortnight and see what changes.
Happy to be an early reference customer? Tell us on the contact form and we'll talk about what that looks like.
Songbird questions, answered.
Everything you need to know about Starter, scaling up, and optional onboarding.
What's included in the free Starter tier?+
Starter is free forever for up to 3 users and 1,000 contacts. It includes the full pipeline, deals, tasks, activity feed, live multi-currency (12 currencies) and the ⌘K command palette — enough to run a small sales team without paying a penny. GaleAI is available on Pro and Enterprise.
How does Pro pricing work?+
Pro is £49 per month for the whole workspace, billed monthly in GBP. It removes every limit — unlimited users, unlimited contacts, companies and deals — and unlocks the GaleAI assistant, the full audit log, priority email support and the roadmap automations when they land. No per-seat or per-record charges. Enterprise is custom priced with SSO, custom SLAs and a dedicated success manager.
What is GaleAI?+
GaleAI is an AI assistant that reads your CRM in plain English ("show me deals closing this month over £10k"). Crucially it only sees what the asking user can see — every query runs through the same row-level security as the app, so nobody accidentally leaks another team's or another tenant's data.
How does live multi-currency work?+
Deals are stored in their native currency (12 supported) and displayed in each user's chosen reporting currency using live XE rates with ECB fallback. Forecasts and roll-ups convert on the fly — no manual FX, no stale numbers.
Is my data isolated from other Songbird tenants?+
Yes. Every table is protected by row-level security at the database layer. Two companies can run on Songbird side by side and neither workspace can read a byte of the other's data.
How is Songbird different from Salesforce, HubSpot or Pipedrive?+
Songbird is keyboard-first (⌘K opens everything), fully multi-currency out of the box, and priced at a flat £49/month for the whole workspace with AI included instead of upsold — a fraction of what traditional enterprise CRM platforms charge per seat. It's designed to feel like Attio and Linear rather than a heavyweight enterprise suite — one calm workspace instead of a platform commitment.
When do I need Enterprise?+
Enterprise suits larger teams that need SAML SSO, SCIM provisioning, custom automations & workflows, deeper Nightingale-suite integrations and a dedicated success manager, quoted against seat count and requirements.
Is there an onboarding fee?+
No fee on Starter or Pro — you can self-serve in minutes. Larger rollouts can opt into an implementation package for CRM migration, custom pipelines and team training.
Guides & templates for this product.
Free, commercial-use-friendly reading and downloads. No signup required.
The five-minute weekly ritual that keeps a B2B pipeline honest
A short, repeatable weekly routine to keep your B2B sales pipeline realistic — stage discipline, exit criteria, and the questions that cut wishful thinking.
Why sales teams reject CRMs — and how to run a rollout that sticks
The three reasons CRM rollouts fail and the four decisions that make one stick, based on rollouts across UK SMBs.
Weekly Sales Pipeline Review Agenda
A 30-minute agenda for a weekly sales pipeline review that filters wishful thinking without turning into a status meeting.
B2B Discovery Call Scorecard
A scorecard for grading B2B discovery calls on economic buyer, pain, decision process, and next customer commitment.
- UK & EU hosting
- Encrypted in transit and at rest
- Multi-tenant isolation
- Role-based access
- Audit trails
- Daily backups
Security, hosting, backups and data protection explained in plain English — read our Trust & Security overview →
Songbird runs on the Nightingale platform — one Admin Centre account, shared identity, billing and data across every app you add.
How the platform works